There are a number of reasons why we ultimately didn’t choose them for HonestyBox when leaving ThePlanet. However, high up on our list were costs, responsiveness and recommendations against them from their existing customers (who were planning to leave themselves). When we decided to go with a different provider our salesman very abruptly wished us “good luck” and ceased all communication. A word to the wise – steer clear of them – what once was the most reliable and dependable hosting provider in this segment has become toxic.